A leading private label Condiment and Sauce manufacturer
Farming has been a family business for over five generations. This has diversified and expanded in India followed by the United Kingdom with a vision of a global manufacturer.
more about us...
Anuga - 2013
All the new products, all the trends: The new Anuga Chilled & Fresh Food is an expansion of the previous Anuga Chilled Food. It is the only event worldwide that encompasses the entire spectrum of fresh convenience products, fresh delicatessen products, fish and fruit and vegetables. >>>
PLMA - 2012
PLMA’s next “World of Private Label” International Show can help you source for your private label programme. With more than 3,000 exhibit stands from 70 countries, it is the largest show of its kind in the world. >>>
Sial - 2012
The world’s no. 1 food exhibition will take place in Paris, from 21 to 25 October 2012. Make a date in your diary to attend this essential event, which focuses on the major challenges faced by the global food industry. >>>
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For full details of our Company's terms and conditions of trading, please email firstname.lastname@example.org.
Quality Food Ingredients Company Ltd T/AS Eastern Country
Foods General Terms and Conditions of Trading
All business carried out by the company is
subject to following terms and conditions of trading. All orders are accepted
and goods & services offered subject to these terms and conditions of
Currency: Payments must be made in
final price is the price of the goods including delivery to the stated
destination. Please contact email@example.com for exact x-works
collection costs as per quantities or final delivered cost. We only offer
prices on application.
Delivery: All goods will
be despatched within 3 – 4 weeks from receipt of order. On 1st time
orders or larger orders of full container loads, specific time schedules will
Payments: We accept
payments by company cheques or account subject to credit approval. All overseas
transactions are carried out only on Performa basis. All quotes are x-works Wisbech.
Cancellation: Orders once
placed cannot be cancelled.
Damage in Transit: Sometimes
unfortunately, things do get damaged in transit. If this happens to your
shipment, please advise us within 3 days and we will supply replacement goods
as quickly as we can, you may e-mail details to our customer services dept at firstname.lastname@example.org. However, since we never knowingly despatch
damaged goods, we need your help to try to recover our costs from the carrier
wherever possible. If you do receive damaged goods, please retain all relevant
documentation so that an insurance claim can be made against the carriers
insurer. If you receive a damaged pallet, note the fact on the delivery note,
even before you open the pallet to examine the contents. If you are unable to
open the damaged package in the presence of the carrier, make sure that you
sign for it as "Damaged goods; not yet inspected" or similar to warn
the carrier that a claim may be forthcoming. Whatever the circumstances, please
contact us by e-mail or telephone with as much detail of the damage or loss as
you can provide, as soon as possible, so that we can arrange replacement goods
and start following up the carriers. Please do NOT return damaged goods, unless
and until requested to do so as this may incur additional costs unnecessarily.
Claims in absence of sound documentation will not be accepted.
Returns and Refunds: Goods, which are returned under
complaint or for any reason etc., should be returned after confirmation from
us. In such circumstances we will carry out a traceability investigation to
identify the oversight. If the finding supports the claim we will collect the
goods and take appropriate action by rectifying and replacing the goods within 45 days. Any claim for goods or services
manufactured or offered by us can not exceed the value of our
invoice and in any circumstances will be limited only to the
value of invoice.
New Product Development: A service for creation of
commercial products or commercialisation of existing recipes at a cost of
£2500/product. The lead time for development on average is 2-4 weeks per
product subject to confirmation. This is a chargeable service irrespective of the outcome as
lot of expense is incurred during the trial process. Upon completion of trial
if an order is confirmed by the customer the NPD cost per product will be
credited back into the 1st order invoice. No order, no refund
irrespective of the outcome of the trial.
label: Goods and services are strictly manufactured as per
customer’s specification and directions. The company can not be held
responsible for labelling oversights, best before end dates or any claims
whatsoever made by clients on their labels in products manufactured by us.
Payment & Retention of Title: Under
normal circumstances, goods must be paid for prior to despatch, for goods
invoiced on account title of the goods will be retained by Eastern Country
Foods until such time a full payment for the goods is received.
Goods Not Available For Shipment:With the best will in the world, some goods may not be in stock at the time you
place your order. In the event that we cannot despatch your goods within 3-4 weeks
of receipt of your order, we will contact you to advise the actual situation
and take instructions from you on how you would prefer us to proceed. Providing
an e-mail address makes this much easier for us both.
Complaints: All complaints
are dealt with equally and fairly by our Customer Services Dept who can be
contacted by e-mail at email@example.com. We will respond to all
complaints within seven working days and aim to resolve complaints as soon as
Terms & Conditions: The right to amend Terms and Conditions of
Trading from time to time without notice.
law applies and English courts shall have exclusive jurisdiction.
Disclaimer: Limitation of
Liability In no event shall Eastern Country Foods have any liability to you
(including liability to any person or persons whose claim or claims are based
on or derived from a right or rights claimed by you) with respect to any and
all claims at any and all times arising from the subject matter of this web
site, in contract, tort, strict liability or otherwise. Eastern Country Foods
nor its representatives shall in any event be liable to you or to any third
parties for lost of profits, revenues, business opportunities or business
advantages whatsoever, nor for any direct, indirect, special, consequential
indirect or incidental losses, damages or expenses directly or indirectly
relating to the use or misuse of this website or with respect to any other